• Convert your points into money off in-store: or use them to enter prize draws
  • Get priority access to in-store events: As well as cool money can't buy stuff like signed CDs and DVDs

Contact Us

Please visit our FAQs section  as you may find the answer to your query faster. 

If you'd still like to get in touch, please email store.service@hmv.co.uk and include your purehmv card number and registered email address in every message as this will enable us to help you faster.

If you require a replacement purehmv card, please include within your email your purehmv card if you have it, the email address the card is registered to, the postal address the card is registered to, and the postal address you would like the replacement card sent to.